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HP/Compaq Business NoteBook 6715B Battery charging problem
Today I got HP/Compaq Business NoteBook 6715B Battery for repair with the battery charging problem. It is a new model and we do not have a lot of experience with these laptops. The customer complained that the laptop will not charge the battery when it is plugged into the AC outlet.
HP/Compaq Business NoteBook 6715B Battery 6 cells 4400mAh
The laptop failure symptoms:
The laptop will not turn on when I try to start it from the battery. When the laptop is turned off and plugged into the AC outlet the battery charge LED doesn’t light up. I know that the battery is not charged and the LED should light up when I plug the laptop into the AC outlet. The laptop starts fine when it is plugged. When I move the mouse over the HP Power Icon in the lower right corner, the balloon will pop up and there is a line in there: Battery Remaining: N/A.
The problem repair procedure:
You can easily fix the problem just by updating the BIOS. HP says that the BIOS version should be at least v1.30. So, go to HP/COMPAQ website and click on Downloads. Select your laptop model and find any downloads for the BIOS. In the BIOS change history you will see the description of changes.
After I updated the BIOS, The HP/Compaq Business NoteBook 6715B Battery charging problem disappeared.
HP/Compaq Business NoteBook 6715B Battery 6 cells 4400mAh Description:
Type: Li-ion, 6 cells
Voltage: 10.8V
Capacity: 4400mAh
UL certificated cells inside!
About the Author
http://www.udtek.com
We have powered the devices of mobile computer users. Udtek delivers high quality laptop parts and accessories with a high level of service. Our unique product lines of over 1000 diverse accessory products and replacement parts provide our customers with an extensive selection of the best quality products available.
Our areas of product expertise include Laptop Batteries, Laptop AC Adapters, Laptop Keyboards, Laptop DVDRW drives, Universal AC Adapters, Lcd Chargers, Scooter Charger and growing.
Our products fit with over 10,000 models of Laptops, Scooter, Lcd from leading brands including Sony, Dell, IBM, Toshiba, Apple, Compaq, HP, and many others.
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